Queens Pretty Skincare (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data in compliance with the California Consumer Privacy Act (CCPA).
By using our website, services, or purchasing our products, you consent to the practices described here.
1. Information We Collect
A. Personal Information
Collected directly from you when you:
- Make a purchase
- Create an account
- Subscribe to newsletters
- Contact customer support
Includes:
- Name, email, phone number
- Billing and shipping addresses
- Payment information (processed securely via third-party providers)
B. Automatically Collected Information
When you interact with our website:
- IP address, browser type, device information
- Pages visited, time spent, navigation paths
- Cookies and similar tracking technologies
C. Sensitive Data
- We do not intentionally collect sensitive personal data (e.g., racial, health, or biometric info) unless voluntarily provided.
2. How We Use Your Data
We use your data for:
- Processing orders and delivering products
- Customer service and support
- Personalizing your experience and marketing communications (with consent)
- Fraud detection and prevention
- Legal compliance
3. Sharing Your Data
We do not sell your personal information. We may share data with:
- Service providers (payment processors, shipping partners, email platforms)
- Legal authorities if required by law
- Third parties in case of business transfers or mergers
4. Cookies and Tracking
- Cookies improve site functionality, personalize experiences, and analyze traffic.
- You may opt out by adjusting your browser settings.
5. Your Rights
Under CCPA (California Residents):
- Know what personal information we collect
- Request deletion of personal information
- Opt-out of sale or sharing (we do not sell personal info)
- Non-discrimination for exercising privacy rights
To exercise your rights, contact: [email protected]
6. Data Retention
- We retain personal data as long as necessary for business operations, legal compliance, or customer service purposes.
- When no longer needed, data is securely deleted.
7. Security Measures
- We implement administrative, technical, and physical safeguards.
- While we strive to protect your data, no online system is 100% secure.
8. Children’s Privacy
- Our services are not directed to children under 13 (or 16 where applicable).
- We do not knowingly collect data from children.
9. Contact
Queens Pretty Skincare
Email: [email protected]
Phone: 678-252-9416