RETURN/EXCHANGE POLICY
Queens gladly accept returns and exchanges within 30 days of your purchase. Items must be unused, in the same condition as received. Unfortunately, returns or exchanges requested beyond this 30-day window will not be accepted. We encourage you to inspect your purchase promptly and contact us within the specified timeframe for any concerns. Your satisfaction is important to us, and we appreciate your understanding of our return/exch ange policy.
REFUND POLICY
Refunds are generally not offered, but exceptions may be made at the sole discretion of the owner. If you believe you have a valid reason for a refund, please contact us directly, and we will carefully consider your request. Keep in mind that refunds are not guaranteed and will be granted on a case-by-case basis. We appreciate your understanding.